When it comes to operations at Gondwana Collection Namibia, the company always has something up its sleeves. While the world was in lockdown, Gondwana Collection Namibia was dreaming, designing and coding. And now, as from yesterday, the company has a brand-new webstore and booking process. 

“Our in-house IT Team developed the new webstore in close cooperation with the Reservations Team. We designed it for our guests’ convenience,” said Anthea Cloete, the Group reservations manager. 

She explained the new system does not only aim to simplify the booking process but it also has a modern, fresh look and feel. 

Said Cloete: “By sharing the most critical information from the get-go, each lodge’s top attractions, rate per person and availability – our guests will know immediately whether this location is what they are looking for. One click further in the booking journey, you have access to all the relevant information, including amenities, facilities and activities”. 

Ultimately, Gondwana Collection Namibia intends to make every step of the booking process enjoyable and convenient for their guests. 

“We are not saying that the system is perfect yet,” Gondwana’s managing director Gys Joubert cautions, “but we cannot wait any longer to share this with the world and get cracking.”

He added the new software has been thoroughly tested and encouraged users to share feedback about their online experience.