An increasing and wider variety of scams have been reported relating to MTC competitions and products. For this reason, the company is warning its more than two million customers to remain vigilant and alert to avoid falling prey. MTC’s Corporate Communications Practitioner Fikameni Mathias highlighted that the company is aware of ongoing cases of scams where fraudsters pretending to be MTC employees defraud customers online but most frequently via privatised calls that narrate false information in an attempt to solicit money from clients. “It is unfortunate that most of these attempts have been successful, and with the festive season upon us, MTC anticipates an increase in this dishonest trend and would like to warn customers to be vigilant of these scams,” he said.
Most of the scams are calls from privatised numbers, web-based mobile sites and social media with dubious but enticing titles where the caller or supposed web owner pretends to be MTC.
“We would like to emphasise that in any case of a competition, MTC will never ask you to share your banking details telephonically. If you are asked to pay a certain fee in order to claim your reward, it is definitely a scam. In addition, our agents will never ask you for a One Time Pin (OTP).
Also, our agents will never rush you into doing payments or procedures under the pretext of possibly forfeiting your prize monies should you not comply. The rush is intended to deceive unsuspecting victims into disclosing bank account and credit card numbers, which are later used to fraudulently pay for online transactions,” said Mathias.