There is a growing consensus that the current customer service offered among tourism establishments is not up to scratch with many employees mistreating visitors and tourists alike.
National
Trade ministry to launch free trade implementation strategy
The industrialisation and trade ministry is scheduled to launch the National African Continental Free Trade Area (AfCFTA) Implementation Strategy and its Action Plan on 21 November 2022.
Opinion – The human dimension plays a vital part in organisational change initiatives
The 2002 book ‘Crucial Conversations: Tools for Talking When Stakes Are High’ seems to bleed into every trending discussion that I have followed lately.
Opinion – The community story in the context of sex, GBV
Today, I am tackling a matter geared towards primarily Christians, especially as 90% of the population profess Christianity.
Opinion – All hell breaks loose without integrity
Our society is bedevilled with many problems, mainly because of our own making. We create problems for ourselves because of a lack of integrity. Here lies the biggest problem, lack of integrity.
Kavango poverty tag an indignity
Year in and year, out the two Kavango regions remain trapped in the poverty pit without any practical formula in place to pull them out, or understand the root cause of why they are in that predicament.
Opinion – Authenticating African mentality
The idea of making Africans being proud of themselves and their names comes a long way. “Roots” (1977) viewers will recall how Kunta Kinte resisted being called by his slave name, despite being severely beaten.
Opinion – Contextualizing food insecurity in Namibia … a call for action for social workers
The concept of human security has been introduced to go beyond the classical understanding of security built upon realist tenets such as national security and military capacity.
LEX SCRIPTA with Fedden Mainga Mukwata – Namibia Students Financial Assistance Fund v Nghiwete
An employee was summarily dismissed by the Board of NSFAF on 7 February 2020 while there was an ongoing disciplinary hearing conducted by an independent disciplinary chairman appointed by the Fund.
Know your civil servant – Moulding minds with empathy
In addition to being a disciplinarian, every teacher is required to have a good measure of empathy – that, plus a passion for his work and dedication to the call of duty.









