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E-signatures to streamline commerce, governance 

E-signatures to streamline commerce, governance 

Rudolf Gaiseb 

Namibia is on course to implement electronic signatures, also known as e-signatures. This means all service providers will have access to citizens’ signatures. 

Audrin Mathe, the executive director (ED) in the information and communication technology ministry said this during last month’s engagement with the Communications Regulatory Authority of Namibia (CRAN), the ED said the e-signatures will be used for various transactions, from everyday agreements to complex business contracts. 

The engagement was to discuss e-signature regulations and accreditation of security products and services regulations, highlighting Namibia’s ongoing efforts to position itself as a leader in digital transformation. 

“Through the Electronic Transactions Act and its associated regulations, we are simplifying electronic commerce, promoting interoperability of systems, and providing clear accreditation processes for service providers. These efforts will position Namibia as a competitive player in the global digital economy, attract investment, and enhance cross-border trade,” Mathe stated. 

Underlying mechanisms on which the e-signatures are based include development to ensure they are not only secure but also widely accepted and interoperable. 

Mathe: “By doing so, we are fostering an environment where businesses and consumers alike can engage in electronic transactions with ease and confidence. However, to make use of the e-signatures, service providers must apply with CRAN and meet the stipulated requirements.” “This process enhances trust, protects users from potential risks, and ensures the integrity of electronic transactions. The regulations address interoperability , ensuring that different systems can seamlessly work together to promote an inclusive digital economy,” he emphasised. 

Namibia is not impenetrable to cyber attacks, and Mathe believes these regulations not only protect citizens and businesses from fraud but also strengthen the overall security of the domestic digital ecosystem. 

Meanwhile , upon enquiry, CRAN executive for communication and consumer relations, Mufaro Nesongano, articulated the technical implications of the e-signatures. 

Nesongano noted the e-signature solution will ensure efficient deployment of e-government services, as documents can be signed electronically and Application Programming Interfaces (API) will facilitate seamless communication between the e-signature platform and current government systems. 

He explained that robust encryption protocols will safeguard data both in transit and at rest, while access controls will restrict unauthorised users. 

All service providers will be required to implement an e-signature solution with multiple layers of security to mitigate potential cyber threats and data breaches, he added. 

“Continuous monitoring and auditing of systems will help detect suspicious activities in real-time. Additionally, regular security assessments and updates need to be conducted to address evolving threats,” Nesongano stated. 

Meanwhile, all accreditation service providers will be required to implement backup and disaster recovery procedures for the e-signature system ensuring data integrity and availability. 

Additionally, user education and awareness campaigns will be used to foster a security-conscious culture among stakeholders, further enhancing the system’s resilience against cyber risks. 

In the case of legal recourse, he stated the e-signature framework is set to clearly define the legal standing of electronic signatures, ensuring they are treated with the same validity as traditional signatures. 

“ Dispute resolution mechanisms may include mediation or arbitration, as stipulated in the agreements between the parties involved. Parties can seek recourse through the Judiciary, where the e-signed document will be evaluated in light of established laws and regulations governing electronic signatures. Clear guidelines will help streamline this process, enhancing legal certainty,” the expert stated. 

–rrgaiseb@gmail.com