Students are describing enrollment at the International University of Management (IUM) as confusing and imprecise.
While some pupils are excited enrolling at IUM for the first time, others are dissatisfied about the lack of information available for newcomers in the different fields and the requirements thereof. One student who declined to identify herself says she is discouraged and hopeless because the information given to them is not enough to guide them on what they qualify for at the institution. “I passed with good marks but ever since I came here in the morning, I have not received any help what [I]qualify for. They just provide us with leaflets and the leaflets don’t have all the information. They don’t even have the fees for each programme offered at IUM. They just give us the application form, without enough details, I just don’t understand anything,” says the confused student.
She wants to study education management but asking for information on the course, she was sent back and forth to different divisions with her queries left unanswered. “I’m not sure that if I apply for the course that I want, I will make it or [they] will be able to offer it. They could have just made things simpler for us. Information desk hardly helps and that’s where they keep sending us. Some of us are not even from this town and we need as much assistance as possible,” she complains.
Another student, John Malua, believes that there is so much that the institution could have done in assisting newcomers like himself. When asked whether they received prospectuses, Malua is quick to say “no” adding “they said we can just get leaflets and make our selections base on that. I don’t see how that is helpful, to someone who just came from high school?”
“Application submission is very fast but there is a lack of information and guidance from the institution that needs to reach students. I’m sure I’m not alone who thinks this way. It is just a completely unfriendly process but hope it will change as more students come apply,” says Malua.
IUM’s Deputy-Vice Chancellor, Professor Earle Taylor’s reaction was, “You are that hungry for stories. On our first day, you are already harassing us. We know you media people, we just started but you guys are already here.”
“Students that are wandering there (on Campus) are just fishers who are just fishing. They are not students yet because there is [a]process to become a student here. The real students go to the help desk to get information,” says Taylor. He adds that students who are applying for the first time at the institution only receive leaflets and that prospectuses which contain all the details are only given to those who are registered with the institution.