The populace of Otjinene has waved goodbye to days of travelling long distances to seek MTC services. This comes as  the Mobile Telecommunications Ltd, (MTC), officially opened a new MTC dealer-shop in the town. 

Previously, MTC served its customers through Nampost, which provided
limited services. Such services included only the sale and replacement of sim cards. 

However, with the new dealer-shop, customers will now have access to a range of MTC services such as contract applications, account payments and renewals, SIM replacement, data and device set-up, as well as recharge vouchers.  

“This is a customer-oriented move to bring services closer to the people because we believe that everyone should have easy access to our services. Before this new dealer shop, people of Otjinene and other adjacent constituencies used to travel hundreds of kilometres to Gobabis or Grootfontein to [for instance] open a contract account. We are thus glad
that this will not be the case anymore. Additionally, while this is an act of decentralising our services, the dealership concept also provides income for our dealers to earn a commission from serving our clientele especially in remote areas,” said John Ekongo, MTC corporate affairs manager.

Speaking at the opening event, councillor of Otjinene Constituency Erwin Katjizeu commended MTC for an inclusive approach of expanding its presence to remote areas, emphasising that individuals and local businesses alike will benefit from the newly-opened MTC dealer-shop.

Said Katjizeu: “Today marks a significant milestone for our community. MTC’s presence will not just benefit individuals, but facilitate business growth and opportunities. It is economic stimulation. We will now have easy access to smart communication tools and service that improves our communication experience and bridges the digital divide. We, therefore, celebrate and welcome this development because it aligns with our community advancement strategy”.