Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

NamPower starts disconnecting defaulters

Home National NamPower starts disconnecting defaulters
NamPower starts disconnecting defaulters

Failure by some NamPower customers to honour their electricity debts yesterday landed them in hot water, as by 11h00, the corporation commenced with the suspension of services. Before mid-day yesterday, the power was cut to Berseba Village Council, Village Council Witvlei, Agribusdev, Ministry of Sport, Youth and National Services, Ministry of Agriculture, Water and Land Reform, and Congo Namibia Trading (Kombat).

According to NamPower spokesperson Tangeni Kambangula, electricity supply to these customers was suspended for four hours yesterday – from 11h00 to 15h00.

“If no arrangement is made by these customers with NamPower by the end of this week, the customers will move to stage two, which involves the suspension of electricity supply for eight hours over the period of two days,” stated Kambangula. 

She added that the suspension of electricity supply to customers in arrears will continue until acceptable arrangements have been made or the accounts have been settled in full.

Suspension of electricity supply to customers due to long overdue accounts is a debt collection plan, which NamPower announced to its customers and the public on 8 March 2021. 

The debt collection plan, which involves the suspension of electricity to defaulting customers, was prompted by long overdue accounts by some NamPower customers, with the total amount owed estimated to be in the region of N$800 million. 

As part of the plan, NamPower announced it will suspend power supply on 12 April 2021 to customers who have not settled their accounts by 31 March 2021. 

“After the announcement, some customers responded positively and came up with commitments to bring their accounts up-to-date or settle their arrears,” Kambungala explained.

Sport ministry executive director Audrin Mathe said his ministry settled the accounts already and sent proof of payment to NamPower last week. 

Upon enquiry, agriculture minister Calle Schlettwein told New Era: “We have a situation where we have outstanding payments due to NamPower but NamPower owes us too. The switching off power is not helpful when the ongoing discussions are not yet concluded”.  

Efforts to get comment yesterday from the other affected customers proved futile.