JOHANNESBURG – Air Namibia has scooped the prestigious Feather Award for the best regional airline at O.R Tambo International Airport in 2013.
This is a recognition that the Airports Company of South Africa (ACSA), give its key partners at O. R. Tambo International Airport in Johannesburg, South Africa. ACSA holds an annual function at its main international airports namely O. R. Tambo, Cape Town and Durban International Airports to reward the suppliers and airlines that consistently go the extra mile in providing passenger service excellence. The award is based on a pure clients and passengers opinion survey, which is carried out by external and independent companies for ACSA by interviewing passengers and the tourism industry on the supplier or airline that stands above all. ACSA ensures that, the credibility of the award is maintained by adopting various research methods carried out at different times of the day and week on a larger and representative sample size. “Since the inception of the ACSA Feather Awards eight years ago, Namibia’s national airline has been endlessly nominated and subsequently awarded the Best Regional Airline operating into and from O. R. Tambo International Airport seven times,” said Paulus Homateni Nakawa the Head of Corporate Communications at Air Namibia. “At Air Namibia we are on this quest to continue serving our purpose of providing the best air transport services in the safest manner, with consistency and reliability. We are truly thrilled to note that our passengers and other businesses we provide services to are still keeping us on our toes to confirm it. Their nomination and subsequent confirmation research are testimony that Air Namibia truly cares about its clients,” Nakawa.
“The entire Air Namibia family conveys its gratitude and unreserved thanks to the flying public and travel trade for voting for us, as their Best Regional Airline, flying into O.R Tambo International Airport,” said Nakawa.
By Staff Reporter