Bank Windhoek has stated it has demonstrated commitment to providing affordable and transparent banking solutions to all Namibian.
The statement emanates from the release of the December 2025 Banking Fees and Charges Comparison Report by the Bank of Namibia, when Bank Windhoek noted pricing structure remains a benchmark for consistent value, particularly in essential services that impact the daily lives of its customers.
“The regulator’s report highlights several key areas where Bank Windhoek offers value. Most notably, Bank Windhoek continues to offer free Electronic Funds Transfer (EFT) debit orders for both intrabank and interbank transactions for Easy Save Account holders,” the bank stated. Bank Windhoek added that this ensures customers can manage their recurring payments without additional costs, a significant advantage when compared to other major market players.
“Our focus has always been on delivering consistent value to our customers,” said Bank Windhoek’s chief financial officer, Zenaune Kamberipa.
The bank added that it offers competitive fees for prepaid airtime purchases in the market, priced at just N$1.05, significantly lower than the industry average of over N$2.30. This commitment to affordability extends to the bank’s digital wallet services and ATM network.
The bank continued that its Easy Save Account continues to provide a low-entry barrier for unbanked and underserved populations, offering a total of three free monthly ATM withdrawals at Bank Windhoek ATMs.
“Furthermore, for businesses and individuals dealing with international transactions, Bank Windhoek’s exchange control application fees are competitively affordable,” the bank continued.
Bank Windhoek further encourages its customers to utilise its diverse range of digital channels, including the Mobile App and USSD services, to further optimise their banking costs.
“By choosing Bank Windhoek, customers are not only choosing a bank with a deep-rooted Namibian heritage but also one that consistently delivers on its promise of value and transparency,” the bank stated. – newsroom@nepc.com.na
