The Electricity Control Board (ECB), in collaboration with GET.transform last week, held the final national stakeholder workshop to review and strengthen the Performance Management Framework (PMF) for Namibia’s Electricity Supply Industry (ESI).
The purpose of the final workshop was to confirm that the revised PMF is technically sound, practical to implement and aligned with Namibia’s energy goals.
Participants were also asked to agree on the next steps for rolling it out across all regulated entities.
These steps include ensuring consistency in data collection, regular performance monitoring and proper reporting.
Speaking at the event, ECB CEO Robert Kahimise said the gathering showed a strong commitment from all involved to build a more secure, efficient and sustainable electricity sector that supports Namibia’s social and economic development.
Kahimise expressed appreciation for the continued support and technical assistance provided by GET.transform, a key partner in helping the ECB align its market reforms with international best practices.
“The review of the PMF started in mid-2023 and has involved several important activities. These included an assessment of the 2017 framework to identify weaknesses and areas for improvement, as well as consultations with key stakeholders such as NamPower, Regional Electricity Distributors and various government institutions. Technical and financial experts also contributed by helping refine the key performance areas and indicators,” he said.
Kahimise added that the updated framework is more than just a reporting tool.
It is a strategic instrument designed to improve performance, ensure accountability and support decision-making based on reliable data.
“The revised PMF introduces clear and measurable performance indicators focused on areas such as financial health, the reliability and quality of electricity supply, customer satisfaction and compliance with regulations,” he said.
Following the workshop, the ECB will integrate the final feedback from stakeholders.
The next phase will include training sessions to help electricity companies understand and apply the new framework.
Over time, the ECB plans to move toward an incentive-based system, where companies that perform well may benefit from favourable regulatory decisions.
Kahimise said that the goal is to build a culture of excellence, accountability and transparency across the electricity supply industry.
He praised the collective efforts that have gone into developing the updated PMF, calling it a tool that will help the sector deliver better services, remain financially strong and support Namibia’s long-term energy transition.