Mobile telecommunications operators will now be required to communicate SIM registration modalities to their existing customers, which may, in certain instances, include registration through online platforms. 

This is part of the information in the National SIM Registration Consumer Awareness Campaign, which was launched by the Communications Regulatory Authority of Namibia (CRAN) this week. 

The campaign, which runs from 7 June 2022 until 31 December 2022, aims to educate the public on the importance of the registration of SIM cards.  

“Mandatory SIM registration is in line with international best practice, with 157 countries in the world currently implementing SIM registration. Namibia is one of two African countries that does not have SIM registration, and we are, therefore, delighted to finally reach this milestone,” said CRAN CEO Emilia Nghikembua. 

“Operators will have a period of 12 months to conclude the registration of existing customers. The information of new customers must be registered within three months from the date of sale. Unregistered SIM cards will be deactivated.”

At the same occasion, ICT minister Peya Mushelenga noted that by April 2022, Namibia had more than two million mobile subscribers, all of whom are enjoying the benefits of technology but are also vulnerable due to the lack of an effective SIM card registration system. 

“There is, therefore, a need for better regulation to safeguard consumer interests as demonstrated by 50 other countries in Africa and over 157 countries globally that have mandatory SIM card registration at its purchase. I am, therefore, delighted that Namibia is now joining the rest of the world in ensuring that SIM card holders are registered.” 

The minister added the SIM card registration conditions in Namibia are a result of regulations issued in terms of the Communications Act as published in the Government Gazette in March 2021. 

Said Mushelenga: “Part 6 of the Act provides for collaboration framework amongst Telecommunications Service Providers, law enforcement and security agencies to enhance safety and security in Namibia. It has been more than ten years since the passing of that legislation, which places great emphasis on the urgency of its implementation to better regulate an ever-evolving technological landscape.”