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Letter - Balancing privacy and data sharing

2023-07-07  Correspondent

Letter - Balancing privacy and data sharing

Givean Samulandela

In this digital age, our data is more valuable than ever. It serves as a window into our lives, with the power to shape our decisions and influence our experiences. However, recent events have brought some concerning issues to light. 

Mobile companies and insurance providers have been accessing and sharing personal data with third parties without obtaining consent from their customers. This trend raises questions about data protection, privacy and the need for better regulations in the realm of data sharing. The importance of data protection cannot be overstated. Our personal information, such as contact details, bank records and browsing habits must be safeguarded to prevent unauthorised access and misuse.  Mobile companies and insurance providers have a responsibility to ensure that this data is handled with utmost care. Without proper consent from customers, sharing such sensitive information could have unintended consequences, leaving individuals vulnerable to identity theft or intrusive marketing tactics.

Obtaining proper and informed consent is crucial when it comes to sharing personal data. Customers should have the autonomy to decide how their information is utilised and who has access to it. Mobile companies and insurance providers must be upfront and transparent about their data-sharing practices, explaining the purpose and potential recipients of the shared data. 

Without consent, consumers are left in the dark, which erodes trust and undermines the relationship between service providers and customers.

To address these growing concerns, strong regulations are needed to protect individuals’ privacy and dictate how personal data can be shared. Governments and regulatory bodies should work together to establish clear guidelines for businesses, mandating explicit consent, information security measures and penalties for non-compliance.  Additionally, companies should be accountable for any mishandling or misuse of personal data, as this would create a higher level of responsibility and encourage more responsible data-sharing practices. While the digital revolution has brought immense convenience and innovation, it has also raised valid concerns about personal privacy.  Mobile companies and insurance providers accessing and sharing personal data without consent is a breach of trust that needs to be addressed. Striking a balance between data sharing and privacy is crucial to protect individuals’ rights and maintain trust in the digital world. By implementing robust regulations and fostering a culture of accountability, we can ensure that personal data is treated with respect and that customers’ trust is preserved.

*Givean Samulandela writes in his personal capacity. 


2023-07-07  Correspondent

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